CRUISEHOST | CRUISE C

1. Data Controller

For the purposes of this Cookie Policy, the data controller is Dünya Kruvaziyer Acenteliği ve Turizm Ltd. Şti., referred to as Costa Türkiye. Our company operates as a Group A travel agency registered with TÜRSAB and provides cruise travel, reservation, information, and sales support services.

Our contact details are as follows:

2. What Are Cookies?

Cookies are small text files placed on your browser or device by the websites you visit. These files may help a website operate securely, remember visitor preferences, analyse website performance, and, in some cases, provide more personalised content or advertising.

Cookies may be classified as session cookies, persistent cookies, first-party cookies, and third-party cookies. Session cookies are deleted when the browser is closed, while persistent cookies may remain on your device for a defined period.

3. Why Do We Use Cookies?

Costa Türkiye may use cookies to ensure that the website operates securely, quickly, and correctly; to remember user preferences; to support reservation and form processes; to analyse website usage; to improve service quality; and to make marketing activities more effective.

Cookie Type	Purpose of Use	Legal Basis / Consent Status
Strictly Necessary Cookies	Used to ensure secure website operation, page navigation, form protection, session security, and core website functionality.	These cookies are essential for the website to function and may be used without requiring explicit consent.
Functional Cookies	Used to remember language preferences, regional choices, form preferences, or certain selections previously made by the visitor.	Depending on the use case, these cookies may be based on explicit consent or another applicable legal basis.
Performance and Analytics Cookies	Used to understand how the website is used, measure page performance, and analyse visitor behaviour in an aggregated and statistical manner.	Depending on their scope, these cookies may require explicit consent, particularly where tracking or personalisation is involved.
Marketing and Advertising Cookies	Used to provide more relevant campaigns, offers, advertisements, or content, and to measure advertising performance.	These cookies should only be used based on the visitor’s explicit consent.
Third-Party Cookies	May be used through integrations such as maps, analytics, advertising, social media, video, reservation support, or external service providers.	These cookies are assessed according to their purpose and may require explicit consent or another applicable legal basis.

4. Strictly Necessary Cookies

Strictly necessary cookies are required for the proper operation of the website. Without these cookies, some sections or functions of the website may not work correctly. Secure connection, session management, form security, language routing, cookie preference records, and essential website functions may fall within this category.

These cookies are not used for marketing purposes. If they are blocked through browser settings, some website functions may not operate properly.

5. Analytics and Performance Cookies

Analytics and performance cookies help us understand how visitors use our website. Information such as which pages are visited most frequently, how long visitors spend on the website, or which areas may require technical improvement may be evaluated within this scope.

This information may be used to improve the user experience, enhance website content, and increase the technical performance of the Costa Türkiye website.

6. Marketing Cookies

Marketing cookies may help us present campaigns, offers, cruise destinations, ship tours, and similar content in a way that is more relevant to visitor interests. These cookies may also be used to measure advertising performance and manage digital marketing activities more effectively.

Cookies used for marketing and behavioural advertising purposes should not be activated without the visitor’s explicit consent.

7. Third-Party Cookies and Service Providers

Our website may include cookies belonging to third-party providers that offer analytics, advertising, social media, video display, map, reservation, call form, or user experience services. These cookies may also be subject to the privacy and cookie policies of the relevant third-party providers.

Depending on the technical infrastructure of the relevant service provider, data processed through third-party cookies may be transferred to servers located in Türkiye or abroad. In such cases, any transfer of personal data is assessed in accordance with the applicable legislation.

8. How Can You Manage Your Cookie Preferences?

Visitors may change their cookie preferences at any time through the cookie management panel provided on the website. Except for strictly necessary cookies, you may accept, reject, or manage functional, analytics, and marketing cookies by category.

You may also block cookies, delete existing cookies, or restrict cookie use for specific websites through your browser settings. However, disabling certain cookies may prevent some website features from functioning properly.

9. Processing and Retention of Personal Data

Personal data processed through cookies is retained only for the period required by the purpose of processing. Retention periods may vary depending on the type of cookie, the purpose of use, technical requirements, and applicable legal obligations.

Session cookies are generally deleted when the browser is closed. Persistent cookies may remain on your device for the defined period or may be deleted by the user through browser settings.

10. Rights of Data Subjects

Under the applicable legislation, including the Turkish Personal Data Protection Law No. 6698, you may have the right to learn whether your personal data is being processed, request information if it has been processed, learn the purpose of processing and whether it is used in accordance with that purpose, know the third parties to whom it has been transferred domestically or abroad, request correction of incomplete or inaccurate data, and request deletion or destruction where the relevant conditions are met.

You may submit your requests regarding these rights to Costa Türkiye via info@costaturkiye.com or through our official communication channels.

11. Changes to This Policy

Costa Türkiye may update this Cookie Policy due to changes in applicable legislation, technical requirements, service providers, or website infrastructure. The updated policy becomes effective as of the date it is published on the website.

Visitors are therefore advised to review this Cookie Policy periodically.

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